Privacy Policy

Your Privacy Matters

Last Updated: March 20, 2026

Introduction

Mentor Orphans Africa ("MOA", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, donate to our organization, or interact with us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or provide us with your personal information.

Information We Collect

Personal Data

We may collect personally identifiable information, such as:

  • Name and contact information (email address, phone number, mailing address)
  • Donation history and payment information
  • Communication preferences
  • Information you provide when you contact us or fill out forms
  • Employment and volunteer application information

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Pages visited and time spent on our site
  • Device information and operating system
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Process and acknowledge your donations
  • Send you updates about our programs and impact
  • Respond to your inquiries and requests
  • Improve our website and services
  • Comply with legal and regulatory requirements
  • Prevent fraud and ensure security

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist in our operations (payment processors, email services)
  • When required by law or to protect our rights
  • With your consent or at your direction
  • In connection with a merger, acquisition, or reorganization

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. All donation transactions are encrypted using SSL technology. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent at any time

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Mentor Orphans Africa, P.O. Box 1234, Kampala, Uganda