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Mentor Orphans Africa

Uganda Chapter

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+256 (0) 706 113661info@mentororphans.org
Kampala, Uganda

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Donor Policy

Donor Bill of Rights

Last Updated: March 20, 2026

At Mentor Orphans Africa (MOA), we are committed to transparency, accountability, and ethical practices in all our fundraising efforts. This Donor Policy outlines our commitment to you, our valued donors, and explains how we handle your contributions.

Donor Bill of Rights

As a donor to Mentor Orphans Africa, you have the right to:

Be informed of our mission and how your donation will be used
Receive timely and accurate financial information about our organization
Be assured that your donation will be used for the purposes for which it was given
Receive appropriate acknowledgment and recognition
Have access to our most recent financial statements
Be assured that your information will be handled with respect and confidentiality
Have the opportunity to request anonymity
Feel free to ask questions and receive prompt, truthful answers

Use of Funds

85%

Goes directly to programs

10%

Fundraising expenses

5%

Administrative costs

100%

Transparency in reporting

We are committed to using your donations efficiently and effectively to maximize impact for orphaned and vulnerable children in Uganda.

Donation Options

One-Time Donations

Single gifts that support immediate needs and programs

Monthly Giving

Recurring donations that provide sustainable, predictable support

Tribute Gifts

Donations made in honor or memory of a loved one

Legacy Giving

Planned gifts such as bequests, trusts, and estate gifts

Privacy and Confidentiality

We respect your privacy and are committed to protecting your personal information:

  • We do not sell, trade, or rent donor information to third parties
  • You may request to remain anonymous in our publications
  • You can opt out of communications at any time
  • We use secure payment processing for all donations

Acknowledgment and Receipts

All donations receive a timely acknowledgment and tax receipt. For donations of $250 or more, we provide a detailed receipt for tax purposes. If you do not receive acknowledgment within two weeks, please contact us.

Donor Feedback and Complaints

We value your feedback. If you have questions, concerns, or complaints about your donation or our policies, please contact us. We will respond promptly and work to resolve any issues.

Contact Our Donor Services

For questions about your donation or our donor policies:

info@mentororphans.org
+256 (0) 706 113661

Mentor Orphans Africa

P.O. Box 1234, Kampala, Uganda

Mentor Orphans Africa is a registered non-profit organization in Uganda.

Registration Number: NGO/2024/UG/12345